Most Frequently Asked

Who is Snap Finance?

Since 2012, millions of customers have trusted Snap to help them get what they need. Snap Finance provides lease-to-own financing, allowing customers to get what they need now and pay over time.

Can I buy out my lease-to-own agreement early?

Yes. To exercise an early ownership option, including any early buyout promotions, you must make all regular payments on time and ensure the required amount is paid within the applicable timeframe through the customer portal or by chatting with our Customer Care team at 855-353-9289. Early buyout promotions may include a cost of lease above the merchandise price. For details and limitations, including relating to applicable early ownership options, refer to your lease agreement.

Will my FICO® score be impacted?

Applying for a lease with Snap Finance will not impact your FICO® Score. Not all applicants are approved. No credit history is required. Snap obtains information from consumer reporting agencies in connection with your application; this does not impact your FICO® Score, though other credit scores may be affected.

Can I cancel my lease?

You can end your lease agreement by returning the merchandise to Snap Finance in good condition. This can happen at any time without penalty to you. This is not the same as returning or exchanging an item. To begin the process to cancel your lease and surrender your merchandise, you must contact the Customer Care team at 855-353-9289.

General Questions

How do I apply with Snap Finance and shop on FlexShopper?

• Apply— The application process with Snap Finance is quick and easy and can be completed on your phone, tablet, or computer.

• Shop— Browse Flexshopper for a wide range of products across categories like electronics, furniture, and appliances, all in one place.

• Review, Sign, and Ship — Review and sign your Snap Finance lease agreement from your device. Sit back and relax while your products ship straight to your door.

• Payments — Set up automatic payments to stay on track. Once all required payments are completed, you obtain ownership of the merchandise.

There are four simple requirements to apply.

• Be old enough to enter into a legally binding contract, which may vary by state or territory  
• Have an active checking account
• Have a steady income of $750 a month
• Provide a valid email address and smartphone number

If you can meet these requirements, you’re eligible to apply.

If I'm approved, does Snap Finance send me money?

No. Snap does not provide cash loans. If approved for our lease-to-own product, Snap will purchase the merchandise and lease it to you. You make payments over time to Snap until the terms of your lease are fulfilled and you acquire ownership.

Can I be approved for Snap Finance if I have bad credit or no credit?

Yes. Snap uses a proprietary approval process that looks at more than credit scores. All credit types are welcome to apply. Not all applicants are approved. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications, and your score with those agencies may be affected.

Can I get more than one product?

Yes, you can choose more than one product, as long as the total stays within your approved amount. Quantity limits may apply to the same item

How much in lease-to-own financing can I be approved for?

Approval amounts range from $300 to $5,000 toward the cash price of the lease.

Do you pull my credit score?

Yes. Information is obtained from consumer reporting agencies in connection with applications, and your score with those agencies may be affected. Not all applicants are approved.

When are payments due?

Your scheduled payments are conveniently set up to align with your paydays. If you would like to change how often you make payments on your account, please chat with a member of our Customer Care team.

Can I ship to an address not listed on my account (e.g., work, family, friend)?

No. We can only ship your products to the address on the account, except products where store pick-up may also be an option. Store pick-up is subject to limited availability based on location and stock and can only be used by the account holder.

How can I get help or submit a complaint?

We are here to help you and would like to resolve any issues or concerns you may have. To submit a complaint, please chat with our Customer Care team at 855-353-9289.

Using FlexShopper

How does lease-to-own work? 

 With lease-to-own financing, Snap purchases the merchandise and leases it back to you for 12-18 months. Once you’ve fulfilled the terms of your lease, you obtain ownership of the merchandise. You may also obtain ownership earlier with an early buyout option.

How long is my lease-to-own agreement with Snap Finance?

The Maximum-Term Plan includes 12-18 months renewable terms and is your highest cost option.  To exercise an early ownership option, including any early buyout promotions, you must make all regular payments on time and ensure the required amount is paid within the applicable timeframe through the customer portal or by chatting with Customer Care team at 855-353-9289.

Can I return the merchandise?

 Returns are accepted in line with Snap's merchandise policy. To get started, email customer@snapfinance.com

If I sign a lease-to-own agreement with Snap Finance, how much do I have to pay today?

There may be a processing fee or initial payment due the day you complete your transaction. This amount varies. Check your lease agreement for specifics.

Does Snap Finance charge interest on a lease-to-own agreement?

 No, Snap does not charge interest on a lease-to-own agreement. However, there is a cost of lease in addition to the purchase price. This cost varies by customer and residential state, and it will be detailed in your agreement and disclosures. Be sure to read and understand your disclosures before you sign, and understand the important dates, amounts, and terms unique to your agreement.

Who owns the merchandise I am leasing from Snap Finance?

After you choose your merchandise and sign your lease-to-own agreement, Snap acquires the merchandise from the retailer. You’re allowed to use it while making lease payments. Once you’ve fulfilled the terms of your agreement with Snap Finance, you will obtain full ownership.